Organization Assessment Projects
- Conduct one-on-one interviews and employee focus groups to gather feedback and recommendations for improved employee engagement, roles clarification, leadership development practices, organization structure and process improvements; prepared and presented detailed summary reports with recommendations to leadership teams from impacted departments
- Develop and facilitate team building sessions with new and established work teams to define vision, values, priorities, roles/responsibilities and guiding principles
- Design and facilitate customized programs on development planning and coaching, change management, and leadership communication skills
Change management
Provided change management consulting services for client’s Inside Sales and Account Management Departments as pre-cursor to implementation of a customer relationship management (CRM) system. Activities included:
- Design and analysis of a change readiness survey
- Facilitation of weekly working sessions with directors and managers to plan change management strategy/activities and new performance metrics<
- Development of communications plan and materials that managers used to prepare employees for project launch
- Creation of manager checklists for coaching employees through the transition
- Identification of new performance metrics
- Facilitation of a post-mortem session with project stakeholders to assess project outcomes and capture key learnings
- Developed and facilitated sessions on managing transition and building resilience during change at conference of law librarians
Employee Engagement Projects
- Utilize employee engagement survey results to identify areas to delve into for further insights: conduct focus groups or interviews to solicit input on identified focus areas; compile and summarize results and recommendations into report for leadership, which serves as input for action planning process
- Conduct focus groups to get input from employees on process improvement and training ideas
Leadership 360 Coaching
Have conducted over 300 one-on-one 360 feedback coaching and development planning services to different client groups across the globe, focusing on building strengths through targeted development efforts
Development Planning
- Develop and facilitate development planning workshops for leaders and individual contributors
- Conduct one-on-one development planning coaching sessions focused on leveraging strengths, helping individuals to identify their performance “sweet spot” and develop themselves for success
- Create step-by-step guides to help employees write their individual development plans and assist managers with coaching and monitoring employees’ development
“We immediately become more effective when we decide to change ourselves
rather than asking things to change for us.” ~Stephen Covey